JB Hi-Fi Extra Care is an add-on you can pay for at the time of purchase that provides you with certainty that your product will be repaired or replaced if it becomes faulty during the period of your cover.
In addition to your JB Hi-Fi Voluntary Warranty, we want to ensure that you can enjoy many years of trouble free ownership of your purchase for a longer period than your Australian Consumer Law rights are likely to provide.
Types of Extra Care
Replacement Cover
Replacement Cover is only available for certain goods costing $1,000 or less, provide a one-off replacement of your purchase and cover commences 12 months after the date of purchase, or upon expiry of the original manufacturer’s warranty, whichever occurs later.
Repair Cover
Repair Cover are available on most goods, provide a repair of your purchase and cover commences upon the expiry of the JB Hi-Fi Minimum Voluntary Warranty Period shown opposite or expiry of the original manufacturer’s warranty, whichever occurs later.
Purchasing an Extra Care extended warranty
In-store
Just ask our team in-store about what type of Extra Care cover is available for your purchase.
Online
When viewing a product on our website and if it's eligible for Extra Care you'll see the 'Add extended warranty' button. You'll see a summary of warranty periods and features of the extended warranty, then just tap Select and confirm to add it to your cart and checkout.
Please note: Extra Care is not currently available for purchase on our phone sales line.
Learn more
Everything about how it works and what's included.