See our Refunds & Warranties - Understanding Your Rights" guide for everything about our policies for refunds and warranties on consumer electronic devices, home appliances and home entertainment products.
The guide covers:
- The Australian Consumer Law & Your Rights
- JB HI-FI Refund & Warranty Policies for; Electrical Products & Accessories Music, Movies, TV Shows, Games & Computer Software Pre-Paid Service Cards eg iTunes, Telstra Prepaid, Xbox Live
- Manufacturer Assistance
- Minimum Voluntary Warranty Policy Guide
- Staff Code of Conduct (with regard to refunds and warranties)
- Expenses of Claiming under JB Hi-Fi’s Warranty Policy
- Where to find more information