Depending on where you placed your order, tax invoices are available once all items have been delivered or collected and can be accessed in your JB Hi-Fi account.
Online orders
Tax invoices for orders purchased on our website are available once all items have been delivered and can be found by logging into My Account and viewing the order details in Purchase History.
If you checked out as a guest you can access all your previous orders by creating an account with your email address to see your purchase history and download tax invoices.
Looking for an old order? More info
Over the phone orders
For orders placed over the phone through our sales line, tax invoices are sent by email once all items in your order have been delivered or collected.
Please note that tax invoices will not appear in your JB Hi-Fi account for phone orders but watch this space as we’re working on it.
In-store purchases
Tax invoices can be sent for in-store purchases through our digital receipts service. Just provide your mobile number at the counter and we’ll send it to your phone on the spot.
You can link your digital receipts to your JB Hi-Fi account by verifying your mobile number when you receive a digital receipt SMS and selecting ‘Save to a JB Hi-Fi account’ then logging in. After you’ve done this once, all future in-store purchase will show in your account purchase history as long as you provide your mobile number at checkout.