If we cancelled your order during our verification process you have not been charged and payment has not been taken, however, a pre-authorisation charge may show.
The hold on the funds may appear as a ‘pending transaction’ on your statement for 1 - 3 business days (up to 10 business days depending on your bank).
Pre-authorisation is the practice of validating electronic transactions by temporarily holding funds before they are charged. During pre-authorisation, the dollar value of your order is temporarily held by the bank until either the store charges the account (also called a 'capture') OR the transaction is cancelled.
If the funds are still pending on your account after this period, please contact your bank or payment provider directly.