To track your order, you can follow the Track order button in your order emails from us or head to our track order page and enter your order number and mobile number to see the progress of your order.
Got an account? You can track any of your in-progress orders directly from your Purchases list.
Things to note
- Team Global Express deliveries: If you're tracking with Team Global Express directly by tapping the tracking # in your email, please note that it may take an extra business day for tracking to become active once your order has been dispatched.
- Untracked orders: Smaller items such as music, movies and TV, games, software, and physical gift cards are sent with Australia Post Mail which is a standard untracked mail service.