Once you’ve placed your Click & Collect order online. We’ll get your order ready and contact you as soon as it's ready for pickup.
When you receive your 'Ready for collection' email and SMS, head down to your nominated store and present your email and physical photo ID to our friendly staff at the counter to collect your order.
Contactless Collect for New South Wales and Victorian stores
Due to COVID-19 restrictions, we’ve implemented Contactless Collect for our stores in Greater Sydney and Victoria. If the store you’re collecting from offers Contactless Collect, just follow the instructions in your ‘Ready to collect’ SMS or email to let us know when you’ve arrived.