Once you’ve placed your Click & Collect order online. We’ll get your order ready and contact you as soon as it's ready for pickup.
When you receive your 'Ready for collection' email and SMS, head down to your nominated store and present your email and physical photo ID to our friendly staff at the counter to collect your order.
We've implemented Contactless Collect processes across most of our stores. If the store you're collecting from offers Contactless Collect you'll get the option to choose it when you get your 'ready to collect' email and SMS.