We’ve rolled out a new service to get your online order quickly couriered to your door direct from the store. Store to Door is available for small to medium sized in stock orders from selected stores.
JB Store to Door will show as a delivery option in the checkout depending on the following eligibility of your order:
- Small to medium sized in stock products under 15 kg and no more than 80cm in length
- Your proximity to a store offering this service
- Driver capacity to deliver orders
Orders placed with payment cleared before 5pm will be delivered by 7pm the same day. Orders placed after 5pm will be made the next day.
Getting your delivery
Once your order is packed for delivery, you’ll receive an SMS to confirm an expected delivery time. When our JB team member is on the way with your item(s), you’ll receive a link to track your delivery and see how far away it is.
Things to note:
- You or another person over the age of 18 that you have nominated must be home to accept the delivery
- Dog owners, please ensure your furry friends are secured so our JB team member can safely access your front door and deliver your items
- If your driver cannot find adequate parking near your residence or access to your street you will be contacted to organise a follow up delivery the next business day
If you’re not home when our team member arrives, they’ll only wait for a maximum of 10 minutes before returning your order to the store it came from. We’ll contact you to organise delivery for the next day.
For more information see our terms of sale.