Yes. We understand that the experience for customers wanting to use JB Hi-Fi Gift Cards for console pre-orders has not been to the standard we usually provide for online orders, however, we’ve got a solution for you.
To redeem JB Hi-Fi Gift Cards towards your console pre-order
- Complete your console payment through the link we sent you using a credit card, debit card or PayPal.
- Submit a request with your order details and JB Hi-Fi Gift Card(s) you would like to redeem.
- Our support team will redeem the full remaining balance of your JB Hi-Fi Gift Card(s) and process a refund back to the account you paid for your pre-order console with. We’ll email you once this process has been completed. This usually takes 3 – 7 business days.