Need help or got a question about a product? You can chat with our team during our operating hours below.
How it works
- Hit the button below to open live chat.
- Enter your contact details.
- Choose a category from the dropdown and enter some information about your question or request and we'll direct you to the right person.
Our live chat hours
Product and price enquiries
Mon - Fri 9am - 8pm
Saturday & Sunday 9am- 6pm
All other enquiries
Mon - Sun 9am - 6pm
Please note:
- All hours are in AEST (Melbourne time).
- JB Hi-Fi Marketplace products are not available for purchase through live chat orders, because they are sold by third-party sellers and not by JB Hi-Fi.