Need your order delivered quickly? We offer ASAP and scheduled deliveries with Uber.
When Uber will show as a delivery option
If you’re placing an order within 20km of a store that stocks your product and is accepting Uber pickups
The time you’re placing an order
The number and types of items you’re ordering
Your item can fit in an Uber vehicle (we only allow small to medium items to be delivered by Uber)
How to choose Uber at checkout
At checkout, if you’re order is eligible for your delivery address, select Uber
Depending on your order total you may have the option for the driver to ‘Leave in a safe place’. This will show up like the below, just choose a location from the dropdown or select ‘Other’ to enter specific instructions for the driver.
Continue to payment to finalise your order.
Live tracking for your delivery: Once your order has been packed by the store and is ready for Uber to pick up, we’ll email you an Uber tracking link to follow the driver.
You’ll also get SMS updates from Uber as your order is on the way.
The Uber driver will ask for the last 4 digits of your mobile number to accept your delivery. Missed deliveries will be returned to the store.
Issues with your Uber delivery?
If there’s an issue with your delivery or you still have not received your order after the quoted or scheduled time from Uber, please get in touch. You can live chat with us or submit a request and make sure to select Uber as the delivery service so our team can help out.