With our JB Hi-Fi Mobile Upfront Mobile and Broadband Plans you can move up or down the different plan tiers once per month.
If you received a JB Hi-Fi Gift Card with your plan you will have a commitment term meaning if you choose to downgrade your plan during the commitment term you will incur a JB Hi-Fi Gift Card Repayment Fee. You can check your JB Hi-Fi Gift Card Repayment Fee at any time on your JB Hi-Fi Mobile app or in-store at JB Hi-Fi. Upgrading your plan will not incur this fee.