eSIM (embedded SIM) is a SIM that’s built into compatible mobile phones, tablets, wearables and other technology. It allows you to have multiple phone numbers connected to the same device using a digital eSIM profile.
Switch to or manage your eSIM in a few taps on the JB Hi-Fi Mobile app.
Some things to know about an eSIM
- What's an eSIM Profile? Your eSIM Profile enables your device to connect to the Telstra network without the need for a physical SIM card. You can set up an eligible JB Hi-Fi Mobile or Mobile broadband service on a compatible eSIM-enabled device in the JB Hi-Fi Mobile app.
- Your details won't change: Switching from a physical SIM to an eSIM doesn’t impact your plan, mobile number or Pre-Paid credit.
- 5G access: If your JB Hi-Fi Mobile plan includes 5G network access and your device is 5G compatible, you can access the 5G network when you’re in Telstra 5G coverage areas.
- They're better for the environment: Using an eSIM can eliminate the CO2 emissions involved in manufacture, warehousing, and delivery of a physical plastic SIM.