If your device has a physical SIM and eSIM, or multiple eSIM profiles, it can use up to two mobile services at the same time.
By purchasing multiple JB Hi-Fi Mobile services, you can make and receive calls and texts with two different mobile numbers and use mobile data, with two separate plans on the same device. The plans do not need to be identical.
Dual SIM requirements, functionality and operation may differ between device models. Check with the device manufacturer for details.
- eSIM compatible devices are not the same as dual SIM devices. Some dual SIM devices also come with eSIM technology, and vice versa, but not all.
- Dual SIM and eSIM are different capabilities that your device may support. Dual SIM means your dive supports up to two mobile services. eSIM is an embedded SIM that’s built into a compatible device. Your unique eSIM profile can be digitally downloaded using the JB Hi-Fi Mobile App or an eSIM Card.