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  2. Orders

Orders

Placing orders

  • Placing an order
  • Shop by phone
  • Live chat with us
  • Why is my coupon code not working?
  • Why can’t I order multiple copies of the same item?
  • How do pre-orders work?
See all 7 articles

Order changes & cancellations

  • How do I cancel my online order?
  • Why has my order been cancelled?
  • Can I change or update my address on a delivery order?
  • Can I change my delivery choice after placing my order?
  • Can I cancel my Click & Collect order?
  • Can I change the nominated store of my Click & Collect order after purchasing?
See all 8 articles

Stock availability information

  • What if an item on my Click & Collect order is out of stock?
  • Product stock availability explained
  • How do back orders work?
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