Delivery & Collection

Delivery options

• What are the delivery options for online purchases?
• What is Digital Delivery?
• JB Store to Door courier delivery
• International delivery
• Do you deliver to remote locations?
• Premium delivery options for whitegoods purchased in-store

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Delivery times & tracking

• Where is my order?
• How do I track my order?
• How are estimated delivery times calculated?
• What happens if I’m not home for my delivery?
• When will I get my pre-order?
• How long does International Delivery take?

Delivery issues

• I didn't receive all my goods
• My delivery arrived damaged

Click & Collect

• What is Click & Collect?
• Where do I go to pick up my Click & Collect order?
• Can someone else pick up my Click & Collect order?
• What are EXTRA LARGE Click & Collect items?
• Can I Click & Collect pre-order items?
• Can I Click & Collect a TV from store?