Returns & Refunds
Standard warranties
- Refunds & Warranties guide
- Manufacturers warranties
- What is the JB Hi-Fi warranty policy?
- How do I make a warranty claim?
- Can I use a digital receipt to make a warranty claim?
- What is covered on a mobile phone warranty?
Repairs
Extra Care
- What is JB Hi-Fi Extra Care?
- How do I make a claim on an JB Hi-Fi Extra Care warranty?
- I’ve already started using my product, can I still add JB Hi-Fi Extra Care?
- What type of Technical Product Support is available?
- Will I get a loan product while my item is being repaired?
- What does a No Lemon Guarantee mean?
E-bike, E-scooter & Skateboard support
- I have a problem with my Evolve Electric Skateboard
- I have a problem with my Bird Bike
- I have a problem with my Tempo Monster E-Bike
- I have a problem with my Segway E-Scooter
- I have a problem with my Panmi Bike Scooter (BENELLI/DAXYS/HIMO/FIIDO/OKAI/XIAOMI/UNAGI)
- I have a problem with my NIU Electric Kick Scooter