JB Hi-Fi Mobile
- What network does my plan use?
- What's not included in JB Hi-Fi Mobile plans?
- What do I do if my device or SIM card is lost, stolen or faulty?
- What can I do if my mobile reception is interrupted?
- What happens if I leave before my 24 month commitment term?
- What happens to my Telstra Plus points balance if I move my service from Telstra or change my JB Hi-Fi BYO Mobile plan to an Upfront JB Hi-Fi Mobile plan?
Education & Business solutions
E-waste removal and recycle program
Installations
- What should I do to prepare for my Installation?
- What happens after I purchase Installation?
- How can I purchase JB Installation services?
- Is there a discount if I already have a bracket attached to my wall?
- What if I’m not happy with my Installation?
- Why is there a price difference between installations of TVs up to 64” and TVs 65” and larger?