Installations
- Become a JB Installer
- What should I do to prepare for my Installation?
- What happens after I purchase Installation?
- How can I purchase JB Installation services?
- Is there a discount if I already have a bracket attached to my wall?
- What if I’m not happy with my Installation?
JB Hi-Fi Mobile
- What network does my plan use?
- What's not included in JB Hi-Fi Mobile plans?
- What do I do if my device or SIM card is lost, stolen or faulty?
- What can I do if my mobile reception is interrupted?
- What happens if I leave before my 24 month commitment term?
- What happens to my Telstra Plus points balance if I move my service from Telstra or change my JB Hi-Fi BYO Mobile plan to an Upfront JB Hi-Fi Mobile plan?
JB Hi-Fi Extras
- What is JB Hi-Fi Extras?
- How do I file a JB Hi-Fi Extras Service Request?
- How do I get my Trend Micro product bonus?
- How can I update my JB Hi-Fi Extras subscription billing information?
- Can I go in-store for a screen replacement or device swap?
- Are accessories covered with JB Hi-Fi Extras if I purchase in the same transaction?