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Services

Installations

  • Become a JB Installer
  • What should I do to prepare for my Installation?
  • What happens after I purchase Installation?
  • How can I purchase JB Installation services?
  • Is there a discount if I already have a bracket attached to my wall?
  • What if I’m not happy with my Installation?
See all 25 articles

JB Hi-Fi Mobile

  • What network does my plan use?
  • What's not included in JB Hi-Fi Mobile plans?
  • What do I do if my device or SIM card is lost, stolen or faulty?
  • What can I do if my mobile reception is interrupted?
  • What happens if I leave before my 24 month commitment term?
  • What happens to my Telstra Plus points balance if I move my service from Telstra or change my JB Hi-Fi BYO Mobile plan to an Upfront JB Hi-Fi Mobile plan?

JB Hi-Fi Extras

  • What is JB Hi-Fi Extras?
  • How do I file a JB Hi-Fi Extras Service Request?
  • How do I get my Trend Micro product bonus?
  • How can I update my JB Hi-Fi Extras subscription billing information?
  • Can I go in-store for a screen replacement or device swap?
  • Are accessories covered with JB Hi-Fi Extras if I purchase in the same transaction?
See all 7 articles

Education & Business solutions

  • Do you offer student discounts?
  • Do you offer business discounts and solutions?

E-waste removal and recycle program

  • e-waste Recycling Program
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