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  1. Help & Support
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  3. JB Hi-Fi Mobile
  4. Managing my service

Managing my service

  • What can I do in the JB Hi-Fi Mobile app?
  • I can’t see my plan in the JB Hi-Fi Mobile app
  • What is my username for the JB Hi-Fi Mobile app?
  • How do I set up my voicemail?
  • How do I change my JB Hi-Fi Mobile account details?
  • How do I reset my JB Hi-Fi Mobile password?
  • How do I check and manage my usage?
  • How do I pay for my JB Hi-Fi Mobile service?
  • How do I change my payment details?
  • How do I change my JB Hi-Fi Mobile plan?
  • How do I cancel my JB Hi-Fi Mobile service?
  • What is an eSIM?
  • How do I switch to an eSIM?
  • What is dual SIM? 
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